Always-on customer intelligence from every area
With Beings, every customer interview, survey, and data point strengthens a central customer brain - giving you a real-time understanding of customer needs.
Get richer customer analysis - without limits
Forget analysing customer conversations in isolation, Beings offers a shared intelligence model that captures themes, sentiment, behaviours and contradictions across your full research archive.
Quantify the qual Unlock authentic customer truths
Beings’ AI co-partner Aida analyses customer transcripts, interviews and surveys without bias. Unlock customer truths from the nuance in your qualitative and quantitative insight – not just by predefined categories.
Pattern visibility at scale
As your Customer Brain expands, Beings surfaces recurring patterns, emerging signals and needs across your customer base. Compare cohorts across time, spot shifts in expectations and map everything back to exact source data.
Build long-term organisational intelligence
Beings transforms short-lived research projects into a durable, searchable customer intelligence platform. Every study strengthens your institutional memory, allowing teams to build cumulative customer knowledge, and deliver foresight – not just point-in-time findings.
How it works
Adopting Beings AI is easy and intuitive.
- Invite Aida to research calls, or upload your audio, text or PDF file
- Store your research knowledge in one place, invite your team
- Use prompts and conversational AI to analyse interviews and spot trends
- Use advanced AI to add reasoning, synthesis across multiple files, and draft complex outputs
- Utilise your project files to create your knowledge base
- Build evidence-backed client reports, directly share project files with clients
Create a competitive advantage for your agency
Learn how to help your clients turn every customer interaction into lasting intelligence that grows, connects and informs the next move.