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  • AI for Customer Research at Scale

AI in Research – Driving Innovation or Risking Ethical Pitfalls?

Artificial Intelligence is revolutionising market and product research, enabling businesses to analyse consumer behaviour, sentiment trends, and predictive analytics at unprecedented speeds. Research that once took weeks or months can now be fully automated, allowing […]

5 min read

Will AI Make Researchers Complacent? 

The integration of AI worldwide has undoubtedly changed how we will do things in the future. Research, in particular, will never be the same with the advent of AI, which can support researchers in ways […]

4 min read

Achieving High-Quality Market Research Data: Best Practices for 2025

With more data available than ever before, and technological advancements at many market researchers’ fingertips, why is it that obtaining accurate and reliable data when conducting research still offers a significant challenge? Any business, or […]

8 min read

The Rise Of AI in Market Research –  What Do You Need to Know?

Anybody who works in market research today understands the immense pressure to deliver better data, faster and more accurately than ever before. With remote work, an era of digital data collection and the ability to […]

9 min read

How Beings Helped Google Save Millions

For many businesses, the pandemic presented some real challenges, and no business was left untouched, including Google. Google’s UX research labs were considerably impacted by the global events, and as a result despite being generously […]

4 min read

What Is AI Moderated Research?

Good quality research, whether it’s user research or market research, takes time to bring together. The average generative research phase can take anywhere from 4-6 weeks in user research, and a general rule of thumb […]

8 min read

What is Co-Intelligent Research?

The largest of large problems. In 2023, I had the opportunity to work with a large search engine’s UX Infrastructure team to tackle a challenge they were facing in their UX labs. Despite their impressive […]

3 min read

AI for Customer Research at Scale

AI for Customer Research at Scale Customer Understanding in a Dynamic Market Customers are more informed, connected, and discerning than ever, demanding personalised experiences that align with their evolving preferences. To meet these expectations and […]

3 min read
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