The Beings blog

Notes on putting AI to work.

Examples of successful AI pilots and best-practice guides on operationalising agentic AI — from the team building it inside real businesses.

Customers8 December 20253 min read

How Beings became an "AI research partner" to agency SBC

SBC is a behavioural-science and design-led communications agency and a registered member of the Global Association of Applied Behavioural Scientists.…

AI for Customer Research at Scale3 December 20258 min read

How to Generate Research Insights Using AI

Tools and processes that use artificial intelligence (AI) are now helping qualitative researchers to generate insights that can be shared directly wit…

AI for Customer Research at Scale2 December 20257 min read

How to Accurately Transcribe Your Customer Focus Groups

Focus group transcription is the process of turning multi-speaker discussions into clear text that you can analyse. Customer groups move fast, people …

AI for Customer Research at Scale24 November 20259 min read

How to Use AI for Qualitative Data Analysis

When it comes to qualitative data analysis, AI (artificial intelligence) can be used to quickly scan large qualitative datasets, highlight early patte…

AI for Customer Research at Scale13 November 202511 min read

Best Transcription Tools for Research Survey Responses

When researchers collect open-ended survey responses, interviews, or focus group recordings, the next challenge is how to accurately transcribe and an…

AI for Customer Research at Scale30 May 20258 min read

How to Measure the True Value of AI in Research

AI tools promise quicker insights and tighter budgets. That’s the pitch. But once they’re in your workflow, how do you actually know if they’re making…

AI for Customer Research at Scale23 May 20254 min read

How to Make Research More Persuasive & Actionable for Stakeholders

Just because a project’s been sold doesn’t mean it’s landed.

AI for Customer Research at Scale16 May 20257 min read

Research Recruitment - Why It Fails and How to Fix It

Research is in a boom era thanks to AI, but not all areas have been touched with the magic wand yet, and research recruitment is still proving particu…

AI for Customer Research at Scale10 May 20256 min read

Preventing AI Bias: How to Make Research More Reliable & Ethical

If your team is using AI in research, it's already influencing your work. Every prompt, framing choice, and unchecked assumption feeds back into the s…

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